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Privacy and Refund Policy

Who we are

Our website address is: https://www.softvisiononline.com.

Payments and Refund Policy

Buyers undertake to pay the Program Price to softvisiononline.com as specified in the Confirmation Order. Buyers are responsible for providing a valid means of payment, including, without limitation, MasterCard, Maestro, Visa, American Express, Diners Club, Discover, PayPal, Sofort, Skrill, Alipay, Apple Pay, Giropay, Neteller, Bitcoin, iDEAL. etc.


An online payment may be governed by a Seller’s Terms and Conditions in addition to this Agreement. You undertake to review such Seller’s Terms and Conditions prior to making any payment on softvisiononline.com and any online payment made by a Buyer shall be deemed to constitute evidence of the Buyer’s acceptance of such Seller’s Terms and Conditions and related privacy policy.


Buyers agree and acknowledge that the Program Price (or part thereof) is not refundable.

After a Buyer successfully makes a payment to softvisiononline.com, softvisiononline.com shall send confirmation of the amount received. softvisiononline.com shall send an invoice to the buyer.


Buyers agree and acknowledge that softvisiononline.com has the right to delay or decline purchases of any Program for any reason. Limits may apply to the amount and number of Programs you can buy through the Online Shop.

We offer refunds on a discretionary basis, and each refund request is looked at individually. We do our best to provide a refund where possible, but please note that games that have been played or keys that have been redeemed are ineligible for a refund. Refund requests have to be submitted within 7 days of the delivery of the key by the Vendor to the Purchaser or Customer.

For the reasons to refund within 7 days need to be in the case of the key didn’t work (digital license) not including the client device doesn’t meet minimum requirements or the client device cannot be installed by the customer.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

Disclaimer of Warranties


We make no representation or warranty that the information, we provide, or that is provided through the Service, is accurate, reliable or correct; that the Service, a Seller Service or Program will meet your requirements; that the Service will be available at any particular time or location; that the Service will function in an uninterrupted manner or be secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. You assume full responsibility and risk of loss resulting from your use of information, Content or other material obtained from a Seller or the Service.


You are solely responsible for all of your communications and interactions with the other Users, as applicable, and with other persons with whom you communicate or interact as a result of your use of the Services. You understand that softvisiononline.com is not required to screen or inquire into the background of any Seller or Seller Services, nor does softvisiononline.com make any attempt to verify the statements of Sellers.


softvisiononline.com makes no warranties, express or implied, with respect to Sellers and Programs and disclaims any warranty to the fullest extent available. softvisiononline.com has no control over, and does not guarantee: the existence, quality, safety, or legality of any Program or Seller Services; the truth or accuracy of any Program details; the ability of Seller to undertake the Seller Services; or that the Seller Service will be available at any particular time, or location. softvisiononline.com does not warrant or guarantee that any Seller Services offered through the Online Shop will meet a Buyer’s requirements. You agree to take reasonable precautions in all communications and interactions with other Users, and with other persons with whom you communicate or interact as a result of your use of the Services.